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A cyber incident was identified at an IT partner involved in the development of Tooli. We continue to monitor the situation closely. On this page, you can find more information about the measures taken and what you can do to protect your account.
After the incident was identified, we temporarily shut down the affected systems and launched an investigation with the relevant authorities.As a precaution, relevant access credentials were renewed and Tooli was rebuilt in a new, controlled environment. We also strengthened monitoring and logging to improve our ability to detect and investigate suspicious activity. This work was validated by an independent external party.
The rebuilding of Tooli and the additional security measures were validated by an independent external specialist.
We have further strengthened monitoring and logging so that suspicious activity can be detected and investigated more effectively.
Yes. Tooli is available again following the implementation of additional security measures.
Choose a long, unique password that you use only for Tooli. Ideally, use at least 15 characters and combine different words, numbers and symbols.Avoid personal information such as your name, company name or date of birth, as well as simple sequences such as 123456 or Welcome123.If you use the same or a similar password for other websites or applications, change it there as well.Never share your password with anyone. Buildwise, Tooli and the other partners will never ask you to provide your password by email, phone or text message.
If you have any questions about the situation, your account or the measures taken, please contact us at support@tooli.be.