What to do if Tooli doesn't load?
What to do if Tooli doesn't load?
Try:
- Refreshing the page
- Logging out and back in
What file types does Tooli support?
What file types does Tooli support?
Tooli accepts the following file types:
- Microsoft Word (DOC, DOCX)
- Microsoft Excel (XLS, XLSX)
- Microsoft PowerPoint (PPT, PPTX)
- Plain text (TXT)
- Images (PNG, JPG, JPEG)
Are there any upload limits?
Are there any upload limits?
Maximum file size: 10 MB per fileMaximum files per message: 10
Why can't I upload my file?
Why can't I upload my file?
Common reasons include:
- The file is larger than 10 MB — try to compress or split large files
- The file is password-protected or encrypted — try to remove restrictions
- The file type is not supported — convert unsupported files
My handwritten text is scanned and Tooli doesn't read it well
My handwritten text is scanned and Tooli doesn't read it well
The AI that Tooli uses can read scanned documents quite well, but quality matters.For better accuracy:
- Use a clear, well-lit scan
- Make sure the text is readable and not distorted — if the document is hard to read for a human, Tooli may struggle too.
Can I upload photos from my phone?
Can I upload photos from my phone?
Definitely! For the best response, make sure:
- The photo is stable and well lit
- Any text is not too small