The 4 W’s
Keep these four points in mind with your question. You don’t have to use all of them, but every point you add makes the answer sharper.Who
Who are you, or who is the answer for?E.g. “I’m a joiner”, “it’s for a client with no construction knowledge”.
What
What exactly do you want to know or have done?E.g. “which build-up do you recommend”, “check my quote”.
Where
What is the situation on site?E.g. building type, year of construction, materials, existing condition.
Which format
How do you want to receive the answer?E.g. “as a step-by-step list”, “short”, “as an email to my client”.
An example
- Too general
- With the 4 W's
How do I insulate a flat roof?Tooli then gives you a general answer, which may not fit your roof.
Ask follow-up questions
Within the same chat, Tooli remembers what you asked earlier. You don’t have to explain your situation again each time. Feel free to ask further:- “Can you summarise that more briefly?”
- “What if the roof has a timber structure?”
- “Write this out as an explanation for my client.”